1. General Terms

• By accessing or using NetworkTen services, products or website, users agree to comply with these Terms & Conditions.
• NetworkTen reserves the right to update, modify or revise terms without prior notice.
• Continued use of our website or services indicates acceptance of updated terms.

2. Products & Services

• NetworkTen provides networking, surveillance, automation, conferencing and technology related products and solutions.
• Product availability, pricing and specifications may change without prior notice.
• Images shown on the website are for representation purposes and actual products may vary slightly.

3. Pricing & Payments

• All pricing displayed on the platform is subject to applicable taxes and service charges.
• Orders will be processed only after successful payment confirmation.
• NetworkTen reserves the right to cancel suspicious or unauthorized transactions.

4. Delivery & Shipping

• Products are shipped using trusted delivery partners including Delivery.in and other courier services.
• Estimated delivery timelines generally range between 3 to 7 business days depending on location and product availability.
• Remote or special service areas may require additional delivery time.
• Customers will receive shipment tracking details after dispatch confirmation.
• NetworkTen is not responsible for delays caused by courier partners, natural events or unforeseen circumstances.

5. Warranty Policy

• Selected products may include a standard 1-year warranty unless otherwise specified.
• Warranty covers manufacturing defects only and does not cover physical damage, misuse, water damage or unauthorized repairs.
• For warranty claims, one side courier/shipping charges will be paid by the customer and the return courier charges from our side will be covered by NetworkTen.
• Warranty service timelines may vary depending on product category and inspection process.

6. Returns & Replacement

• Replacement requests must be raised within the applicable replacement period after delivery.
• Products must be returned in original condition with accessories, packaging and invoice.
• NetworkTen reserves the right to inspect returned products before approving replacement or service requests.

7. Customer Responsibilities

• Customers are responsible for providing accurate contact, delivery and billing information.
• Improper installation, misuse or unauthorized modifications may void warranty eligibility.
• Customers should ensure safe usage and maintenance of purchased products and services.

8. Intellectual Property

• All website content including logos, branding, graphics, designs and materials belong to NetworkTen.
• Unauthorized copying, distribution or commercial use of website content is prohibited without written permission.

9. Limitation Of Liability

• NetworkTen shall not be liable for indirect, incidental or consequential damages arising from use of products or services.
• Liability shall be limited to the value of the purchased product or service where applicable.

10. Policy Updates

• NetworkTen may update Terms & Conditions periodically to reflect operational or legal changes.
• Updated policies will be published on this page with immediate effect.